How to Cancel Xbox Game Pass (All Tiers)

Xbox Game Pass can be cancelled through your Microsoft account, Xbox console, or the Xbox app. The process is the same whether you have Core, Standard, or Ultimate.

Xbox Game Pass Cancellation Summary

Cancel Online Yes
Main Cancel methods Website, Xbox Console, Xbox App
Time to Cancel 2-3 mins
Where to Cancel Microsoft Account Subscriptions or Xbox settings

Xbox Game Pass is managed through your Microsoft account. You can cancel from xbox.com, your Xbox console, or the Xbox app on PC or mobile. The subscription continues until your current billing period ends.

Cancel Xbox Game Pass Step by Step

Here's how to cancel your Xbox Game Pass subscription through the web.

01

Go to your Microsoft account

Visit account.microsoft.com and sign in with the Microsoft account linked to your Xbox Game Pass subscription.

02

Navigate to Services & subscriptions

Click on Services & subscriptions in the menu. This shows all your active Microsoft subscriptions including Game Pass.

03

Find Xbox Game Pass

Locate your Xbox Game Pass subscription (Core, Standard, or Ultimate) and click Manage next to it.

04

Select Cancel subscription

Click Cancel or Turn off recurring billing. Microsoft may show what you'll lose and offer alternatives.

05

Confirm cancellation

Follow the prompts to confirm. You'll keep Game Pass access until your current billing period ends, then it stops.

Xbox Game Pass-specific things to know

Games become unplayable

Game Pass games you've downloaded will become unplayable after cancellation. Games you purchased separately still work.

Save data is preserved

Your game saves sync to the cloud and remain there. If you resubscribe, your progress will still be available.

Xbox Live Gold perks vary by tier

Before you cancel, keep this in mind

Consider these factors before ending your Game Pass subscription.

1. Downloaded games won't work

Any Game Pass games you've downloaded will stop working after cancellation. Only games you purchased separately remain playable.

2. Online multiplayer may be affected

Xbox Game Pass Ultimate includes online multiplayer. If you cancel Ultimate, you'll need Game Pass Core for online play.

3. Save data stays in the cloud

Your game saves remain synced to your Microsoft account. Resubscribing later gives you access to your saved progress.

Alternatives to cancelling your subscription

If you want to keep some Game Pass benefits at a lower cost, consider switching tiers.

Switch to a different Game Pass tier

Xbox Game Pass has multiple tiers. You might find one that better fits your usage and budget.

Xbox Game Pass tiers:

  • Core — $9.99/month (online multiplayer, limited game selection)
  • Standard — $14.99/month (console games library)
  • PC Game Pass — $11.99/month (PC games only)
  • Ultimate — $19.99/month (console + PC + cloud + EA Play)

Alternative ways to cancel Xbox Game Pass

You can cancel Game Pass from multiple places depending on your device.

Website

Cancel Xbox Game Pass through your Microsoft account at account.microsoft.com.

Go to account.microsoft.com → Services & subscriptions → Find Xbox Game Pass → Manage → Cancel

Phone

Call Xbox Support to get help cancelling your Game Pass subscription.

1-800-469-9269

Live Chat

Microsoft Support offers chat assistance for subscription issues.

Xbox Game Pass Cancellation FAQ

Common questions about cancelling Xbox Game Pass.

  • Do I lose my games if I cancel Game Pass?+
  • Will I lose my save files?+
  • Can I cancel from my Xbox console?+
  • What's the difference between cancelling tiers?+
  • Can I still play online after cancelling?+
  • Will I get a refund?+
  • Can I resubscribe later?+

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