How to Cancel Netflix (2026 guide)
There are a few different ways to cancel Netflix, and the right one depends on how you signed up. This guide covers cancellation through the Netflix website, app stores, and third-party billing.
Netflix Cancellation at a Glance
| Main Cancel methods | Time to Cancel | Where to Cancel |
|---|---|---|
| Website, Mobile App, App Store, TV Provider | 2-5 mins | Netflix Account Settings or through billing provider |
Most Netflix users are billed directly and can cancel from their account settings. If you subscribed through a TV provider or mobile carrier, you'll need to cancel through them instead. Below, we break down each cancellation method step by step.
Cancel Netflix: Step-by-Step Instructions
Follow these steps to cancel your Netflix subscription. The process may vary slightly depending on your plan or how you signed up.
01. Log into your Netflix account
Go to netflix.com and sign in with your email and password. Make sure you're using the account owner's credentials, not just a profile.
02. Open your Account settings
Click on your profile icon in the top right corner, then select Account from the dropdown menu to access your subscription details.
03. Click Cancel Membership
Scroll down to the Membership & Billing section and click Cancel Membership. Netflix will show you what you'll lose when your subscription ends.
04. Confirm your cancellation
Click Finish Cancellation to complete the process. You'll receive a confirmation email and can continue watching until your billing period ends.
05. Check for confirmation email
After cancelling, look for a confirmation email from Netflix. Your subscription will remain active until the end of your current billing cycle.
Netflix-specific things to know
These tips can help you avoid common issues when cancelling Netflix.
- Your profiles are saved for 10 months: Netflix keeps your profiles, preferences, and watch history for 10 months after cancellation. Resubscribe within that window and everything will be restored.
- Downloaded content becomes unavailable: Any shows or movies downloaded to your devices will stop working after your subscription ends. Watch or note what you've downloaded before cancelling.
- Check your billing source first: If you see Apple, Google, or a TV provider on your bank statement instead of Netflix, you'll need to cancel through them, not Netflix directly.
Before you cancel, keep this in mind
These details can affect your cancellation timing or whether it goes through properly.
1. Check who is billing you
If your bank statement shows Apple, Google, or a TV provider instead of Netflix, you need to cancel through that provider, not Netflix.
2. Access continues until billing period ends
When you cancel, you keep full access until the end of your current billing cycle. Netflix doesn't offer prorated refunds for early cancellation.
3. Deleting the app doesn't cancel billing
Removing the Netflix app or logging out does not cancel your subscription. You must complete cancellation through your account or billing provider.
Alternatives to cancelling your subscription
If cost is the issue, you might be able to switch to a cheaper plan instead of cancelling completely.
Downgrade to a cheaper Netflix plan
Netflix offers Standard with Ads starting at $6.99/month. If cost is your main concern, switching to a lower tier lets you keep access while saving money.
Available Netflix plans:
- Standard with Ads — $6.99/month (1080p, ads)
- Standard — $15.49/month (1080p, no ads)
- Premium — $22.99/month (4K, no ads)
Share Your Plan
Netflix allows you to add extra members to your account for $7.99/month each. If you're cancelling because others use your account, this might be cheaper than separate subscriptions.
Check for Bundles
Netflix is sometimes included in bundles with phone carriers or TV providers like T-Mobile, Verizon, or Comcast.
Alternative ways to cancel Netflix
If you don't see a cancel option in your Netflix account, your subscription may be billed through a third party. Use the method below that matches your billing source.
Apple App Store
Cancel your Netflix subscription on iPhone or iPad if you're billed through Apple.
Google Play Store
Cancel your Netflix subscription if you signed up through an Android device or Google billing.
TV Provider / Reseller
Some Netflix subscriptions are billed through TV providers, phone carriers, or bundle promotions. Contact your provider directly to cancel the Netflix portion of your plan.
Netflix Cancellation FAQ
Common questions about cancelling Netflix and what to expect.
- Will I get a refund if I cancel Netflix?+
- Can I cancel Netflix and keep my profile?+
- How do I cancel Netflix on my phone?+
- Why can't I find the cancel button on Netflix?+
- Does cancelling Netflix affect other users on my account?+
- What happens to my downloaded shows after I cancel?+
- Can I cancel Netflix without calling?+
Cancel Similar Streaming Subscriptions
Step-by-step guides for other streaming services.
Reviewed by Simon Chadwick
Updated on Jan 20, 2026