# How to Cancel Max (Formerly HBO Max)

Cancelling Max depends on how you originally signed up — directly through Max, an app store, or through your cable provider. Here's what you need to know for each method.

## Max Cancellation Summary

| Method            | Cancel Online | Time to Cancel | Where to Cancel                       |
|-------------------|---------------|----------------|--------------------------------------|
| Website           | Yes           | 2-5 mins       | Max Account Settings or billing provider |
| Mobile App        | Yes           | Varies by billing method | Max Account Settings or billing provider |
| App Store         | Yes           | Varies by billing method | App Store (if subscribed through)  |
| Cable Provider     | Yes           | Varies by billing method | Cable Provider                      |

If you subscribed directly at max.com, you can cancel from your account settings. Many users get Max through cable providers or app stores, which require cancelling through those services instead.

## Max Cancellation Instructions

Here's how to cancel your Max subscription if you signed up directly through max.com.

### 01 Go to max.com and sign in
Visit **max.com** and log in with your email and password. Make sure you're on the account owner's profile.

### 02 Access your account settings
Click your profile icon in the top right corner, then select **Account** from the dropdown menu.

### 03 Find Subscription section
Look for the **Subscription** section showing your current plan and billing details. Click **Manage Subscription**.

### 04 Select Cancel Subscription
Click **Cancel Subscription**. Max will show what you'll lose and may offer a discount or plan change before confirming.

### 05 Confirm and check email
Complete the cancellation flow and look for a confirmation email. You'll keep access until your current billing period ends.

### Max-specific things to know

- **HBO through cable is different:** If you have HBO through your cable or satellite provider, that's a separate subscription. Cancelling Max won't affect your cable HBO, and vice versa.
- **Profiles and watchlist stay saved:** Your profiles, watchlist, and viewing history remain saved. If you resubscribe, your preferences will be restored.
- **Downloaded content expires**

## Before you cancel, keep this in mind

### 1. Check your billing source
Look at your bank statement to see who's charging you. If it's Apple, Google, or a cable company, you'll need to cancel through them.

### 2. Access continues until period ends
When you cancel, you keep full access until your billing cycle ends. Max doesn't offer prorated refunds for early cancellation.

### 3. HBO cable subscription is separate
If you also have HBO through cable, that's a separate subscription managed by your cable provider.

## Alternatives to cancelling your subscription

If cost is your main concern, Max offers different plan tiers that might work better for you.

### Switch to Max with Ads
Max offers an ad-supported tier at a lower monthly cost. You get the same content library with occasional commercial breaks.

Available Max plans:
- **With Ads** — $9.99/month (1080p, ads on most content)
- **Ad-Free** — $16.99/month (1080p, no ads, 30 downloads)
- **Ultimate Ad-Free** — $20.99/month (4K, Dolby Atmos, 100 downloads)

### Switch Your Billing Cycle
Annual plans are available for Ad-Free and Ultimate tiers at a discount. Annual billing saves about 16% compared to monthly.

### Check for Bundles
Max is often included with cable packages or available through wireless carrier promotions.

Common Max bundles:
- **AT&T wireless** — Max included with some unlimited plans
- **Cable providers** — HBO through cable includes Max access
- **Spectrum** — HBO package includes Max

### Alternative ways to cancel Max
If you don't see a cancel option in your Max account, your subscription is likely billed through a third party.

#### Apple App Store
Cancel your Max subscription on iPhone or iPad if you're billed through Apple.
"Settings > Click [Your Name] > Subscriptions"

#### Google Play Store
Cancel your Max subscription if you signed up through an Android device or Google Play billing.
Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions

#### TV Provider / Reseller
Many Max subscriptions are billed through cable providers, satellite TV, or mobile carriers.

Common Max Resellers & Providers:
- **AT&T** — Max included with some plans
- **Spectrum** — HBO/Max through cable package
- **DirecTV** — HBO add-on includes Max
- **Xfinity** — HBO through cable

Contact your provider to cancel Max through your TV package.

#### Live Chat
Max offers chat support through their Help Center.

## Max Cancellation FAQ

Common questions about cancelling your Max subscription.
- **Is Max the same as HBO Max?**
- **Will I get a refund if I cancel Max?**
- **What if I have HBO through cable?**
- **Can I keep my profiles after cancelling?**
- **What happens to downloaded content?**
- **Can I switch plans instead of cancelling?**

## Cancel Similar Streaming Subscriptions
Guides for cancelling other streaming services.
- [How to Cancel Netflix](/content/cancel/netflix-subscription/index.html)
- [How to Cancel Hulu](/content/cancel/hulu/index.html)