Cancel ClassPass: 2026 Step-by-Step Guide

There are a few different ways to cancel ClassPass, and the right one depends on how you signed up. This guide covers cancellation through the ClassPass app, website, and app stores.

Cancellation Summary

  • Cancel Online: Yes
  • Main Cancel methods: Mobile App, Website, App Store
  • Time to Cancel: 2-3 mins
  • Instant for direct billing
  • Where to Cancel: Account Settings under membership tab

ClassPass requires cancellation at least 24 hours before your next billing date to avoid being charged for the upcoming cycle. If you cancel mid-cycle, you keep access until the period ends.

🔧 Managing more than one subscription? If you're cancelling more than just ClassPass, our cancel tool can help you cancel your subscriptions easily in one place.

How to Cancel ClassPass Online

Follow these steps to cancel your ClassPass subscription directly. The process works for most ClassPass users regardless of your plan type.

  1. Open the ClassPass app
    Launch the ClassPass app on your phone or visit classpass.com and log in to your account.

  2. Go to Account Settings
    Tap your profile picture in the bottom right, then select Account Settings from the menu.

  3. Select Membership
    Find and tap Membership from the account settings list to view your subscription details.

  4. Choose Cancel Membership
    Scroll down and tap Cancel Membership. You may be asked to complete a brief survey about your reason for cancelling.

  5. Confirm cancellation
    Follow the prompts to confirm your cancellation. You'll receive an email confirmation and can continue using ClassPass until your current billing period ends.

ClassPass cancellation tips

ClassPass has some specific timing rules that can affect your cancellation. These tips help you avoid common issues.

  • Cancel at least 24 hours ahead: ClassPass requires cancellation at least 24 hours before your next billing date. Missing this window means you'll be charged for another month.
  • Credits expire at cycle end: Any unused credits are lost when your membership ends. Consider using remaining credits before your cancellation takes effect.
  • Pausing might be better: If you're temporarily not using ClassPass, pausing preserves your credits and spot reservations better than cancelling and rejoining.

Before you cancel, keep this in mind

These details can affect your cancellation timing and what happens to your account afterward.

  1. Check your billing date: You'll find your next billing date in the membership section. Cancel at least 24 hours before this date to avoid the next charge.
  2. Access continues until period ends: After cancelling, you can still book and attend classes until your current billing period expires. Your credits remain active during this time.
  3. Credits don't carry over: Any unused credits are forfeited when your membership ends. Plan to use remaining credits before your cancellation becomes effective.

Consider these alternatives

If you're not using ClassPass enough or finding it too expensive, you might be able to pause or downgrade instead of cancelling completely.

  • Switch to a smaller plan: ClassPass offers multiple credit tiers. You might find a smaller plan that better matches your usage.

    • 8 credits per month
    • 27 credits per month
    • 45 credits per month
    • 85 credits per month

  • Pause your ClassPass membership: ClassPass offers a pause option that can hold your membership for up to 2 months. This preserves any existing credits and keeps your spot reservations active.

  • Alternative ways to cancel ClassPass: If you can't cancel through your ClassPass account, you may need to go through app stores. The right option depends on how you're being billed.

  • Apple App Store: Cancel through Apple if you subscribed to ClassPass using your iPhone or iPad.
    "Settings > Click [Your Name] > Subscriptions"

    • Google Play Store: Cancel through Google Play if you signed up for ClassPass through the Android app.
      Use the Direct link Below or
      Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions

Common ClassPass Cancellation Questions

Quick answers to frequently asked ClassPass questions.

  • Will I get a refund if I cancel ClassPass?+
  • Can I cancel ClassPass online?+
  • What happens after I cancel ClassPass?+
  • Why can't I find the cancel button?+
  • Does deleting the ClassPass app cancel my subscription?+
  • Can I pause ClassPass instead of cancelling?+
  • How do I check if my ClassPass subscription is fully cancelled?+