How to Cancel Amazon Prime (Updated 2026)

Not sure how to cancel Amazon Prime? The process varies depending on whether you want to end Prime entirely or just pause your membership. Here's what you need to know.

Amazon Prime Cancellation Summary

Amazon Prime can be cancelled directly through your Amazon account settings. If you haven't used any Prime benefits since your last billing date, you may qualify for a full refund. Below we cover the cancellation process and what happens to your benefits.

Steps to Cancel Amazon Prime

Here's how to cancel your Amazon Prime membership. You can do this from your computer or the Amazon app.

01

Go to your Amazon account

Visit amazon.com and sign in. Click on Account & Lists in the top right corner, then select Your Account.

02

Open Prime Membership settings

Find and click on Prime Membership or go directly to Manage Prime Membership. This shows your current plan and renewal date.

03

Select End Membership

Click Update, cancel and more then select End membership. Amazon will show you benefits you'll lose and may offer alternatives.

04

Choose your end date

Select whether to end immediately or at your next renewal date. If you haven't used Prime benefits, you may see a refund option.

05

Confirm cancellation

Click through the confirmation screens. Amazon will send an email confirming your Prime membership has been cancelled or scheduled to end.

Amazon Prime-specific things to know

These tips can help you get the most out of cancelling Amazon Prime.

• You may qualify for a refund if you haven't used any Prime benefits (shipping, video, music) since your last charge.
• Shared benefits end for everyone if you share Prime with household members through Amazon Household; they'll lose access to Prime benefits when you cancel.
• Prime Video watchlist stays.

Before you cancel, keep this in mind

1. Check for pending orders

If you have orders in transit with free Prime shipping, they won't be affected. Future orders will lose free two-day shipping.

2. Review your Prime benefits usage

Check if you're using Prime Video, Prime Music, Prime Reading, or photo storage. These all end with your membership.

3. Annual vs monthly membership

If you're on annual billing, cancelling mid-year may forfeit the remaining months unless you qualify for a prorated refund.

Alternatives to cancelling your subscription

If you're not ready to fully cancel, Amazon offers some alternatives to keep partial benefits.

Switch to monthly billing

If annual cost is the issue, switching to monthly billing ($14.99/month) lets you cancel anytime without losing a large upfront payment.

Available Amazon Prime options:

• Prime Monthly — $14.99/month
• Prime Annual — $139/year (saves ~$41)
• Prime Student — $7.49/month or $69/year

Pause your Prime membership

Amazon sometimes offers the option to pause Prime for up to 3 months.

Switch Your Billing Cycle

Switching from annual to monthly costs more per year but gives flexibility to cancel anytime.

Share Your Plan

Amazon Household lets you share Prime benefits with one other adult and up to 4 children.

Alternative ways to cancel Amazon Prime

If you prefer not to cancel online, Amazon offers other methods to end your Prime membership.

Website

Cancel Amazon Prime directly through the Amazon website or mobile app.

Go to Amazon.com → Account & Lists → Prime Membership → Update, cancel and more → End membership

Phone

Call Amazon customer service to cancel your Prime membership over the phone. 1-888-280-4331

Live Chat

Amazon offers live chat support to help cancel your Prime membership.

Amazon Prime Cancellation FAQ

Common questions about ending your Amazon Prime membership:

• Will I get a refund if I cancel Amazon Prime?
• What happens to my Prime Video watchlist?
• Can I cancel Amazon Prime from the app?
• Do I lose access immediately when I cancel?
• What happens to Amazon Household members?
• Can I rejoin Amazon Prime after cancelling?
• Will cancelling affect my Amazon account?